West sponsored a knowledge management (KM) learning track Monday at LegalTech New York. The afternoon session titled “KM from a Client Services Perspective” featured Meredith Williams, director of knowledge management at Baker Donelson Bearman Caldwell & Berkowitz in Memphis.
Williams told us about one of the trends she’s following in KM, in this video interview:
Williams says the LegalTech session she participated in discussed the growth of KM from truly internally-focused knowledge management processes to initiatives to more focused on what the client wants.
You can also get some perspective from Williams about the use of West km at Baker Donelson in this Westcast podcast.
Posted by admin in:
Audio | In Business | Industry trends | Video |
Share
