So where does data leave off and intelligent information begin?
Rick King, chief technology officer for the Professional Division of Thomson Reuters, discussed just that at a gathering of chief information and chief technology officers at the CIO Forum, held in association with LegalTech New York.
“The core competency of Thomson Reuters Professional Division is integrating content and technology better than anyone, providing customers with Intelligent Information to create knowledge to act,” King told the group. “For example, we painstakingly extract data from opinions, briefs and other documents to create our authority files in Westlaw. This is important to bringing intelligence to our information, relating the previously unrelated, adding detail and lighting up pieces that were before in the dark.”
He went on to say that “Intelligent information begins with a deep understanding of how your customers work and how they use information. Then, the secret sauce is using the technology to really dissect the content – to mine all the data in your content sets, know what it is, map it to other data to deepen its context, and serve it up exactly when its needed.”
King talks about the role of technologists and the influence they can have in law firms and organizations in this video clip from the event:
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