A case study from ProLaw highlights how Case & Roberts P.C. – located in St. Louis and Kansas City – feels about the importance of a comprehensive case management solution.
Case & Roberts focuses much of its work on the prosecution and defense of civil cases in state and federal courts. Because of that workload, John Travers, business manager at the firm, says it was crucial to find a case management platform that integrated with billing and other key firm applications like Microsoft Outlook.
“The legal industry is dogged with complaints from clients about the slow speed and lack of communication from attorneys,” said Travers. “Not only did we want a solution to strategically meet our needs in the future, but also to help us respond to clients’ needs as accurately and quickly as possible.”
Case & Roberts chose ProLaw because it could support the firm’s many internal goals and enable it to provide better client service, Travers said.
For more information, read the full Case & Roberts case study, which also includes how the firm approached training on ProLaw as well as its demands for managing alternative billing.
Posted by Kevin Hunt in:
In Business | Law firm business |
