It’s clear that law firm clients are exercising more control in their demands for types of legal technology that offer better ways to interact with the firm they choose to do business with.
It’s about communication and taking action on types of technologies that address the varied needs of clients.
Tim Corcoran, vice president of Global Sales for Hubbard One, talks about that trend in this video interview that we did with him at the 2010 ILTA Conference: