In the final video of the three-part interview, Susan Hackett, CEO and CLO of Legal Executive Leadership, and featured speaker at the recent Serengeti Summit, discusses the way legal work used to be done versus how it is expected to be done in the future, comparing the methods and practices in the “old normal” to what will be expected in the “new normal.” She discusses: how are you going to succeed as you drive towards that next phase, and what is going to get you there?
In earlier posts, Hackett shared her thoughts about the tools and language that lawyers are going to need to succeed in the future, and also discussed the variety of companies and business that offer legal-based solutions, and how client legal services are changing.
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In the second of the three-part interview, Susan Hackett, CEO and CLO of Legal Executive Leadership, and featured speaker at the recent Serengeti Summit, shares her thoughts on the variety of companies and business that offer legal-based solutions, and how client legal services are changing now and even more in the coming years.
In an earlier post, Hackett shared her thoughts about the critical tools and language that lawyers are going to need to succeed in the future
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Susan Hackett, CEO and CLO of Legal Executive Leadership, and featured speaker at the recent Serengeti Summit, presented on “The Past, Present & Future of Legal Department Concerns & Drivers.” Hackett is often referred to as “the voice of the in-house bar,” and served as the senior vice president and general counsel for the Association of Corporate Counsel (ACC) for 22 years.
During her presentation, Hackett discussed the importance of data, various methods of providing value and using resources available to improve efficiency.
In the first of a three-part interview, Hackett shares her thoughts about the critical tools and language that lawyers are going to need to succeed in the future.
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Serengeti is hosting the Serengeti Summit this week, May 9-11, in Seattle. The summit provides an opportunity for those already using the highest-rated legal e-billing and matter management system, Serengeti Tracker, to drive workflow efficiencies and uncover insights to improve the overall performance of their law department. Attendees have been learning how to further maximize results and deliver even greater benefits to the organization. The summit also provides customers the opportunity to visit with each other and discuss best practices.
Eddie Pasatiempo, senior director, Customer Experience, Serengeti, shares some of the key advantages of attending the summit and discusses additional resources Serengeti provides to their customers such as the newly created Serengeti Professional Services program.
Check back with Legal Current for new posts from the Serengeti Summit.
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Walk into any Thomson Reuters office, world-wide, and you will see concerted efforts and initiatives to thoughtfully incorporate environmental sustainability in the way we operate and conduct our business. Last week, employees from the Thomson Reuters Global Resources office in Baar, Switzerland, spent a day creating a new habitat for wildlife in their community by planting more than 1200 native trees and shrubs.
The project echoes Thomson Reuters commitment to corporate sustainability, and was initiated by longtime employee, Tim Nixon, director of Legal Content in Switzerland. Part of Tim’s role at Thomson Reuters is to help make transparent corporate sustainability efforts to determine what that data says about a business and how the information can be useful to investors. Prior to moving to Switzerland, Tim led the Green Team at the company’s Eagan, Minn., campus and was responsible for a number of initiatives to strengthen biodiversity there, including re-introducing native prairie to a large parcel on the campus and installing bluebird, wood duck and chimney swift houses.
To learn more about the project in Baar, click on the video clip below:
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Having learned the principles of lean manufacturing through his job at Thomson Reuters Eagan manufacturing, distribution and engineering (MD&E) plant, employee Scott Tierney applied the concepts to how he mows his 3-acre lawn, reducing the time it takes to complete the job from three hours to roughly two hours.
And Tierney, who works in the short run bindery, isn’t the only Thomson Reuters MD&E employee who’s taken ‘lean’, as it’s called, with its six S’s (safety, sort, straighten, shine, standardize, sustain), home. Press operator Matt Glidden redesigned his garage for increased organization and efficiency, and jokes that he may do the same with his house, if his wife will let him.
The impressively high level of enthusiasm for lean principles shown by Tierney, Glidden and many of their colleagues began with plant-wide lean initiatives and continuous improvement projects, implemented over the last several years, that have sought to transform the Thomson Reuters MD&E operation, which produces 54 million products annually, into an industry best practice.
And it was these initiatives, along with Thomson Reuters commitment to sharing its lean knowledge and experience with other area manufacturers that led to its recent selection as the Manufacturer of the Year, in the large company category, by the Manufacturer’s Alliance. The results are striking: One particular area of the plant has seen an 80 percent drop in the amount of waste per changeover. Make-ready time in the short run bindery has been reduced by 75 percent.
“Without a doubt, we could not have implemented lean manufacturing principles with the tremendous degree of success that we’ve had over the last several years without the commitment and hard work of each manufacturing employee. Scott and Matt are just two examples of the remarkable level of engagement, excitement and enthusiasm that our employees bring to their work,” says Marty Kennedy, vice president, Manufacturing, Distribution and Engineering, Thomson Reuters. “Our people are central to our plant’s continued improvement and success. And they were an absolutely critical part of our winning Manufacturer of the Year.”
Watch the video below to see MD&E employees talk about their lean journey:
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Earlier this week, we released our 2011 Annual Report in an interactive format available online at thomsonreuters.com. Along with information on the company’s financial performance as well as business unit overviews, this year’s annual report contains a variety of dynamic content including interviews with our new business leaders as well as stories of how we are building the future with some of our key customers.
Check out the video below with Mike Suchsland, president of the Legal business:
Also, watch a the story of how we are helping Nike build connections across their complex global legal function with products such as Serengeti Tracker.
Visit thomsonreuters.com to read the full annual report.
Posted by Jessica Leibrock in:
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Scott McCleskey, global head of financial services regulation, Thomson Reuters Governance, Risk & Compliance, served as the moderator for a panel at the 2012 Global Ethics Summit, held March 15-16 in New York, discussing heavily regulated industries. The panel featured Mitchell Avnet, senior vice president and chief ethics and compliance officer, Lincoln Financial Group, and Tom Wyatt, chief ethics and compliance officer and securities counsel, American Water.
The panel opened discussing the different types of regulations their respective industries face and how they implement those regulations. Avnet, discussing the recent amount of regulations created in the financial industry stated, “The last four years were the hardest 10 years of my life.”
The discussion progressed to using and implementing technology in an effort to help the process of monitoring, organizing and prioritizing the information, as well as tools to help manage the regulatory structure within their organization.
McCleskey recaps the session and highlights his takeaways.
In case you missed them, check out our other blog posts from the Global Ethics Summit including commentary on the evolving role of the Chief Ethical and Compiance Officer as well as Thomson Reuters being named to the World’s Most Ethical Companies list.
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During the 2012 Global Ethics Summit, Scott McCleskey, global head of financial services regulation, Thomson Reuters Governance, Risk & Compliance, served as the moderator for a panel discussing the evolution of the chief ethics and compliance officer.
The panel featured a group covering multiple industries and years of experience, including: Elliott Fisch, director-internal audit and chief compliance officer, Easton-Bell Sports; Laura Merten, chief compliance officer, Walgreen Co.; Kimberly Strong, vice president and chief ethics and compliance officer, Consolidated Edison of New York; and Alan Yuspeh, senior vice president and chief ethics and compliance officer, Hospital Corporation of America.
The session began focusing on how the role has evolved over the last 20 years, emphasizing that the position has become a profession in its own right and covers a broader range of responsibilities, and that generally the level of resources has risen to meet these broader responsibilities.
Following the initial discussion of the evolution of the position, the conversation turned to the authority and independence required in the role, and how vital those elements are for the position to be successful within the organization.
McCleskey highlights the topics discussed during the session.
The Global Ethics Summit, held March 15-16 in New York, included numerous panel discussions that featured CEOs, board chairs, executive leaders, and government and regulatory officials offering in-depth analysis and best practices surrounding ethics and compliance. Each of these panels, including the Evolution of the Chief Ethics and Compliance Officer, is available via video on westlegaledcenter.com.
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Chrystia Freeland, editor, Thomson Reuters Digital, moderated a session at the recent Global Ethics Summit in New York. The panel, Tone from the Top, a Conversation with Chief Executive Officers, featured Jack Domme, chief executive officer, Hitachi Data Systems (HDS), and Jules Kroll, chairman and chief executive officer, Kroll Bond Ratings, Inc.
The conversation began by focusing on how ethics and compliance have an impact on an organization’s bottom line. The panel highlighted that the behavior of the chief executive officer sets the tone, encouraging how members of the organization operate and behave, how they deal with and set expectations for their partners and suppliers, and what they are or are not willing to do as a business.
As more organizations continue to grow and conduct business on a global scale, the discussion led to cultural differences internationally and how that can impact business. Continuing to focus on global growth, the panel agreed that the areas where they have the most issues are where they are growing the fastest, as well as how the rules of the game vary and are different in emerging markets.
Freeland briefly discusses her take-aways from the panel.
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The U.S. Constitution is one of the most powerful and impactful documents in existence. It literally touches every American’s life, and has since its creation in 1787. Recently, I had the opportunity to view the document first-hand as part of a new exhibit, “We the People: The First Official Printing of the U.S. Constitution,” sponsored [...]
Earlier this week, we released our 2011 Annual Report in an interactive format available online at thomsonreuters.com. Along with information on the company’s financial performance as well as business unit overviews, this year’s annual report contains a variety of dynamic content including interviews with our new business leaders as well as stories of how we [...]
We’ve got a great episode for you this month, kicking off with our “Chaos in the Courts” segment that, believe it or not, is yet another story about the Heart Attack Grill in Las Vegas. Since our March podcast, another person has fallen victim to the establishment’s trademark bypass burger.
Then in our “On the Blawgs” [...]
